digital financial services

paul lamont

Does human touch have a place in the age of digital financial services?

When to balance the use of digital and physical touchpoints to deliver inclusive finance By Paul Lamont While on a recent...

Customer Needs Should Drive Design and Evolution of Financial Services

Customer Needs Should Drive Design and Evolution of Financial Services

Customization of products and services took center stage at European Microfinance Week 2017 By Iain Brougham A refugee settling in a new...

Piyush Khaitan of NeoGrowth

Piyush Khaitan of NeoGrowth

“What we’re doing is a new concept.” NeoGrowth, based in Mumbai, is a fintech company that lends to small businesses...

Accion DFS toolkit for financial institutions overiew

Digital Financial Services Toolkit for Financial Institutions

By Kathleen Yaworsky As part of our Best of 2016 series, we are re-publishing some of the top articles from...

What Is Lost in a Digital Financial World—And How to Get It Back

By Elisabeth Rhyne This post is part of Financial Inclusion Week, a week of global conversation on advancing financial inclusion....

UGAFODE savings group counts their savings for deposit before mobile money

Mobile Money & Savings: How UGAFODE Reaches Rural Uganda

By Jacqueline van Hartley in collaboration with David Muheirwe In 2011 only 20% of Uganda’s population was served by banks....